OREM, UT--(Marketwire - 10/22/09) -
Omniture, Inc. (NASDAQ:
OMTR -
News), a leading provider of
online business
optimization software, today announced the immediate availability of
customers.omniture.com, a system for Omniture customers and partners that
provides unprecedented real-time insight into the service performance of
the Omniture environment and a one-stop system for managing quality
assurance, operations and support issues.
Version 1.0 of customers.omniture.com includes the following functionality:
- Standalone online help
- System status grid
- Omniture Help System access (including knowledge base, training
videos, documentation)
- Maintenance release schedules
- Create/Edit an incident (for Supported Users)
- View all incidents
- ClientCare known items (with work-arounds if available)
Access to customers.omniture.com can be gained through:
- Direct access by logging on to
customers.omniture.com with Omniture suite credentials
- From www.omniture.com and a direct link to customers.comniture.com
in the Resources menu
- From a direct link in the Help menu in the Omniture suite
- From a direct link from the Help section in the Omniture suite
"The development and availability of customers.omniture.com is aligned with
our ongoing commitment to provide our customers with world-class support
and service," said Steve Wellen, senior vice president, client services,
Omniture. "Greater functionality and other enhancements, many at the
request of our customers, will be added over time so that
customers.omniture.com is an increasingly strategic resource to help
customers better utilize the Omniture Online Marketing suite to achieve
their business goals."
Customers.omniture.com is free for Omniture customers and partners that
have SiteCatalyst suite access. Version 1.1 is expected to roll out in
early 2010.
About Omniture
Omniture, Inc. is a leading provider of online business optimization
software, enabling customers to manage and enhance online, offline and
multi-channel business initiatives. Omniture's software, which it hosts and
delivers to its customers as an on-demand subscription service and
on-premise solution, enables customers to capture, store and analyze
information generated by their Web sites and other sources and to gain
critical business insights into the performance and efficiency of marketing
and sales initiatives and other business processes. In addition, Omniture
offers a range of professional services that complement its online
services, including implementation, best practices, consulting, customer
support and user training through Omniture Education. www.omniture.com
Copyright (c) 2009 Omniture, Inc. All rights reserved. Omniture and
SiteCatalyst are registered trademarks of Omniture, Inc. in the United
States, Japan, Canada and the European Community. Omniture, Inc. owns other
registered and unregistered trademarks throughout the world. Other names
used herein may be trademarks of their respective owners.
Note on Forward-looking Statements
Management believes that certain statements in this release may constitute
"forward-looking statements" within the meaning of Section 21E of the
Securities Exchange Act of 1934 and Section 27A of the Securities Act of
1933, including, but not limited to, statements regarding the abilities and
expected benefits of our services to customers. These statements are based
on current expectations and assumptions regarding future events and
business performance and involve certain risks and uncertainties that could
cause actual results to differ materially, including but not limited to,
risks described in Omniture's quarterly report on Form 10-Q for the period
ended June 30, 2009, and from time to time in other reports filed by
Omniture with the U.S. Securities and Exchange Commission. These reports
are available on the Investor Relations section of our web site at
http://www.omtr.com. Omniture undertakes no duty to update any
forward-looking statement to conform the statement to actual results or
changes in the company's expectations.
