REDWOOD CITY, CA--(MARKET WIRE)--Jan 6, 2009 -- support.com®, a leading provider of remote technology services and the consumer unit of SupportSoft®, Inc. (NasdaqGS:SPRT - News), was selected by Office Depot (NYSE:ODP - News), a leading global provider of office products and services, as the recipient of Office Depot's 2008 Innovation Award.

support.com provides the people and technology that make Office Depot's Tech Depot Services one of the fastest-growing technology service offerings in the market. support.com was recognized for multiple innovations in technology and service management that enable Office Depot to leverage a variable labor model and quickly scale the program. In addition, support.com developed tools that help customers quickly assess their system's health and a first-of-its-kind Service Delivery Management System ("SDMS") to enable multi-channel delivery of technology services for retail.

"support.com is honored to receive the Office Depot Innovation Award," said Josh Pickus, chief executive officer, SupportSoft. "We believe that our model of remote service delivery offers unique and powerful advantages, and are pleased that our leadership in this area is being recognized by such a notable player as Office Depot."

About support.com

support.com, a leading provider of remote technology services, wants to fundamentally change the way people fix technology problems. Previously, a computer meltdown meant pleading phone calls to tech-savvy friends and family, a trip to the computer store or a long wait for a technician to arrive. support.com's suite of tools mean a qualified Solutions Engineer can diagnose and repair most technology problems quickly over the phone, typically for less than the cost of in-store or in-home service. Additionally, support.com's services can happen while you watch, so they are ideal for people who are concerned about privacy and security.

The company behind support.com is SupportSoft, Inc. (NasdaqGS:SPRT - News), which provides software and services that make technology work. SupportSoft's solutions reduce technology support costs, improve customer satisfaction and enable new revenue streams for companies reaching 50 million users worldwide.

SupportSoft, the SupportMan Logo and support.com are trademarks or registered trademarks of SupportSoft, Inc. or its affiliates in the US and other countries. Other names may be trademarks of their respective owners.

     Media inquiries:
     Heather Hawkins
     support.com
     heather@support.com