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SVR > SEC Filings for SVR > Form 10-Q on 8-May-2009All Recent SEC Filings

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Form 10-Q for SYNIVERSE HOLDINGS INC


8-May-2009

Quarterly Report


ITEM 2: MANAGEMENT'S DISCUSSION AND ANALYSIS OF FINANCIAL CONDITION AND RESULTS OF OPERATIONS

Forward-Looking Statements

We have made forward-looking statements within the meaning of Section 27A of the Securities Act of 1933, as amended, and Section 21E of the Securities Exchange Act of 1934, as amended (the "Exchange Act"), in this report. The words "believes," "anticipates," "plans," "expects," "intends," "estimates," "seeks," "may" and similar expressions are intended to identify forward-looking statements. These forward-looking statements involve known and unknown risks, uncertainties and other factors that could cause our actual results, performance and achievements, or industry results, to differ materially from any future results, performance or achievements expressed or implied by such forward-looking statements. Some of the risks, uncertainties and other important factors that may affect future results include, among others:

• expectations of growth of the global wireless telecommunications industry, including increases in wireless subscribers, wireless usage, roaming, mobile data, number portability and messaging;

• increases in demand for our services due to growth of the global wireless telecommunications industry, greater technology complexity and the introduction of new and incompatible wireless technologies;

• expectations of our 2009 revenue and net income;

• our beliefs of the effects that the current economic downturn will have on our business;

• the sufficiency of our cash on hard, cash available from operations and cash available from our revolving line of credit to fund our operations, debt service and capital expenditures.

• the current national and world-wide financial crisis;

• the failure to adapt to rapid technological changes in the telecommunications industry;

• intense competition in our market for services;

• the difficulties of successfully integrating our operations with the BSG Wireless operations;

• the impact of the combination of Verizon Wireless and Alltel Corporation;

• the impact of new products;

• uncertain results from our continued expansion into international markets;

• our stock price volatility and volatility in the market generally;

• changes in accounting policies and procedures;

• customer migrations from our services to in-house solutions;

• fluctuations in currency exchange rates; and

• other risks and uncertainties described herein, as well as those risks and uncertainties discussed from time to time in our other reports and other public filings with the Securities and Exchange Commission (the "SEC").

Although we presently believe that the plans, expectations and results expressed in or suggested by the forward-looking statements are reasonable, all forward-looking statements are inherently subjective, uncertain and subject to change, as they involve substantial risks and uncertainties beyond our control. New factors emerge from time to time, and it is not possible for us to predict the nature, or assess the potential impact, of each new factor on our business. Given these uncertainties, we caution you not to place undue reliance on these forward-looking statements. We undertake no obligation to update or revise any of our forward-looking statements for events or circumstances that arise after the statement is made, except as otherwise may be required by law.

This list of risks and uncertainties, however, is only a summary of some of the most important factors and is not intended to be exhaustive. Additional information regarding risk factors that may affect us is included under the caption "Risk Factors" in our Annual Report on Form 10-K for the fiscal year ended December 31, 2008.

For an understanding of the significant factors that influenced our results, the following discussion should be read in conjunction with our unaudited condensed consolidated financial statements and related notes appearing elsewhere in this report. This management's discussion and analysis should also be read in conjunction with the management's discussion and analysis and consolidated financial statements included in our Annual Report on Form 10-K for the year ended December 31, 2008.

Business

We are a leading enabler of wireless voice and data services for telecommunications companies worldwide. For over 20 years, we have served as one of the wireless industry's only operator-neutral intermediaries, solving the challenges that arise as new technologies, standards and protocols emerge. Our data clearinghouse, network and technology services solve technical and operational challenges for the wireless industry by translating incompatible communication standards and protocols and simplifying operator interconnectivity. Our suite of transaction-based services allows operators to deliver seamless voice, data and next generation services to wireless subscribers, including wireless voice and data roaming, Short Message Service (SMS), Multimedia Messaging Services (MMS) and Mobile Instant Messaging (MIM), number portability and wireless value-added services.

Demand for our services is driven primarily by wireless voice and data traffic, subscriber roaming activity, SMS and MMS messaging, number porting and next generation IP applications. The global wireless telecommunications industry is expected to grow due to continued subscriber growth, increased usage and deployment of new services. In addition, subscriber adoption of new wireless technologies and services can also drive demand for our services due to the resulting increase in interoperability complexities. The global wireless industry relies on an extensive and complex set of communication standards, technical protocols, network interfaces and systems that must successfully communicate with one another in order to provide voice and data services to subscribers in their local markets and when roaming. The proliferation of these standards has resulted in technological incompatibilities, which are increasingly difficult to manage as new wireless technologies and services are introduced and deployed. We believe that as wireless usage expands and complexity continues to increase, the demand for our services will grow.

We have developed a broad set of innovative interoperability solutions in response to the evolving needs of our customers. Through our integrated suite of services, we enable operators to provide their customers with enhanced wireless services including:

• national and international wireless voice and data roaming;

• wireless data services, including SMS, MMS and MIM, across incompatible standards and protocols;

• intelligent network services such as wireless number portability and advanced IP service offerings; and

• prepaid applications and value-added roaming services.

Our service platforms also enable operators to rapidly and cost-effectively deploy next-generation wireless services including enhanced wireless data, wireless Voice-over-Internet Protocol, or VoIP, and wireless value-added services.

We provide our services to more than 650 operators in over 140 countries. We serve most of the largest global wireless operators including AT&T, Sprint/Nextel, T-Mobile, Verizon Wireless, America Moviles, Telefonica, China Telecom, KDDI, TeliaSonera, Vodafone, VimpelCom and SK Telecom. We believe that maintaining strong relationships with our customers is one of our core competencies and that maintaining these relationships is critical to our success.

Services

We provide an integrated suite of services to wireless telecommunications operators that meet the evolving technology requirements of the wireless industry. These services include:

• Technology Interoperability Services. We operate one of the largest wireless data clearinghouses globally, enabling the accurate invoicing and settlement of domestic and global wireless roaming telephone calls and wireless data events. We also provide financial settlement services, SMS and MMS routing and translation, roaming fraud prevention services, interstandard roaming solutions and Mobile Data Roaming (MDR) services between operators. In addition, we have expanded our mobile data solutions to include interactive video and mobile broadband solutions, prepaid applications and value-added roaming services. Wireless operators send data records to our service platforms for processing, aggregation, translation and distribution between operators.


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• Network Services. We connect disparate wireless and fixed line operator networks and enable access to intelligent network database services like caller ID and provide translation and routing services to support the establishment and delivery of telephone calls through our SS7 hub. SS7 is the telecommunications industry's standard network signaling protocol used by substantially all operators to enable critical telecommunications functions such as number portability, toll-free calling services and caller ID.

• Number Portability Services. Our leading number portability services are used by many wireless operators, including most domestic operators, to enable wireless subscribers to switch service providers while keeping the same telephone number. We also provide these services to all wireless operators in Canada and Singapore.

• Call Processing Services. We provide wireless operators with global call handling, signaling and fraud management solutions that enable wireless subscribers from one operator to make and accept telephone calls while roaming on another operator's network.

• Enterprise Solutions. Our enterprise wireless data management platform enables operators to offer large corporate customers reporting and analysis tools to manage telecom-related expenses.

• Off-Network Database Queries. We provide our customers with the ability to connect to various third-party intelligent network database providers. These providers charge us a per-transaction fee for access to their databases, which we pass on to our customers with little or no margin.

Executive Overview

Financial Highlights

For the three months ended March 31, 2009, total revenue decreased $6.7 million, or 5.8%, to $108.9 million from $115.6 million for the same period in 2008. Net income increased $0.6 million, or 4.2%, to $16.0 million for the three months ended March 31, 2009 from $15.4 million for the same period in 2008. Diluted earnings per share was $0.23 for both the three months ended March 31, 2009 and 2008.

Technology Interoperability services revenues decreased $5.8 million, or 8.4%, to $62.9 million for the three months ended March 31, 2009 compared to $68.7 million for the same period in 2008. The revenue decrease was driven by data clearinghouse services primarily resulting from the September 2008 Verizon renewal and MDR services primarily due to the Alltel/Sprint insourcing, but partially offset by increased MDR volumes with other customers. Number Portability services revenues increased $0.2 million, or 4.2%, to $7.2 million for the three months ended March 31, 2009 from $7.0 million for the same period in 2008. Network services revenues increased $0.2 million, or 0.8%, to $30.0 million for the three months ended March 31, 2009 from $29.7 million for the same period in 2008. Revenues from Call Processing services, Enterprise Solutions and Off-Network Data Base Queries decreased a total of $1.5 million for the three months ended March 31, 2009 compared to the same period in 2008.

During 2008, there were several developments that we expect will impact our growth rates in 2009, refer to "Business Developments" below. Accordingly, we expect our 2009 revenue, excluding Off-Network Database Queries, to be between $460 and $480 million. We expect net income to be between $64.5 and $74 million. We believe the current economic climate will have a mild, but noticeable impact on our roaming business, which is about 60% of our total business. Our roaming business includes products like our data clearinghouse, MDR services, Uniroam, Signaling Solutions and others.

New Products

In February 2009, we announced a portfolio of business intelligence solutions that enables mobile operators to optimize roaming services based on a real-time view of subscriber roaming behavior and network performance. Syniverse RoamWise, a forecasting tool, is the first product to be launched from the portfolio. This forecasting tool simplifies the management of roaming information and increases the efficiency of operator roaming departments by bringing together data from across diverse networks. The tool centralizes the analysis of historical and real-time roaming data, and presents a comprehensive picture of roaming trends so that business decisions can be made rapidly and effectively.

In February 2009, we launched IP Packet eXchange Network Transport solution (IPX) to help global operators keep up with increasing volumes while maintaining quality of service for subscribers. IPX provides operators' access to a full suite of mobile data services via a single ubiquitous network while supporting emerging 3G Plus solutions. Via this global network solution, operators connect to a single network to utilize a full suite of wireless data services. This approach enables operators to reduce costs by adding additional services or increasing capacity without needing to connect to additional networks.


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Business Developments

India Number Portability Services

In February 2009, we entered into a joint venture agreement to implement number portability services in India. We expect to provide India's telecommunications operators with number portability clearing house and centralized database solutions for the next 10 years. We have completed the license agreement and the service offering is dependent on building the platform and database in India.

2008 Events Affecting 2009

During 2008, there were several developments that we expect will impact our growth rates in 2009. These developments include the Verizon acquisition of Alltel and the Alltel/Sprint insourcing initiative. Each of these developments is described below.

Verizon Acquisition of Alltel

During the second quarter of 2008, Verizon Wireless (Verizon) announced that it would acquire Alltel Corporation (Alltel). Verizon completed its acquisition of Alltel in January 2009. The impact of the combination of these two customers on us ranges across a variety of services, and affects revenues we receive not only from Verizon and Alltel, but from other roaming partners as well. The revenue impact is dependent on Verizon's integration schedule and our revenue and net income expectations for 2009 include very specific integration assumptions. These assumptions concern roaming traffic between Verizon and Alltel and other roaming traffic where Verizon has coverage but where Alltel currently uses a different roaming partner. The assumptions highlighted above are based on the current and best information available to us and we can provide no assurance that the actual impact of this transaction will not be more or less than what is reflected in our 2009 revenue and net income expectations.

Alltel/Sprint Insourcing Initiative

In order to manage the expense associated with the significant volume growth in mobile data, Alltel and Sprint directly connected their IP backbone networks in January 2009. Thus, they no longer use Syniverse as a third party intermediary to manage the connectivity and exchange of billing records between their mobile data roaming platforms. Our revenue and net income expectations for 2009 include the impact of this insourcing initiative from the January 2009 effective date.

Revenues

Most of our revenues are transaction-based charges under long-term contracts, typically with terms averaging three years in duration. From time to time, if a contract expires and we have not previously negotiated a new contract or renewal with the customer, we continue to provide services on a month to month billing schedule under the terms of the expired contract as we negotiate new agreements or renewals. Most of the services and solutions we offer to our customers are based on applications, network connectivity and technology platforms owned and operated by us. We also generate revenues through the sale of software licenses, hardware and professional services. We generate our revenues through the sale of our technology interoperability services, network services, number portability services, call processing services, enterprise solutions and off-network database queries to telecommunications operators throughout the world. Generally, there is a slight increase in wireless roaming telephone usage and corresponding revenues in the high-travel months of our second and third fiscal quarters.

Future increases or decreases in revenues are dependent on many factors, such as industry subscriber growth, subscriber habits, and volume and pricing trends, with few of these factors known in advance. From time to time, specific events such as customer contract renewals at different terms, a customer contract termination, a customer's decision to change technologies or to provide solutions in-house, or a consolidation of operators will be known to us and then we can estimate their impact on our revenues.

Costs and Expenses

Our costs and expenses consist of cost of operations, sales and marketing, general and administrative and depreciation and amortization.

• Cost of operations includes data processing costs, network costs, facilities costs, hardware costs, licensing fees, personnel costs associated with service implementation, training and customer care and off-network database query charges.

• Sales and marketing includes personnel costs, advertising costs, trade show costs and relationship marketing costs.

• General and administrative includes research and development expenses, a portion of the expenses associated with our facilities, business development expenses, and expenses for executive, finance, legal, human resources and other administrative departments and professional service fees relating to these functions. Our research and development


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expenses, which are primarily personnel, relate to technology creation, enhancement and maintenance of new and existing services. Historically, most of these costs are expensed and recorded as general and administrative expenses. The capitalized portion, which is recorded as capitalized software costs, relates to costs incurred during the application development stage for the new service offerings and significant service enhancements.

• Depreciation and amortization relate primarily to our property and equipment including our SS7 network, infrastructure facilities related to information management, capitalized software and other intangible assets recorded in purchase accounting.

Results of Operations

The following tables present an overview of our results of operations for the
three months ended March 31, 2009 and 2008:



                                            Three Months                     Three Months
                                               Ended                            Ended
                                             March 31,          % of          March 31,          % of         2009 vs. 2008      Change
                                                2009          Revenues           2008          Revenues             $              %
                                                                              (dollars in thousands)
Revenues:
Technology Interoperability Services       $       62,920         57.8 %    $       68,701         59.4 %    $        (5,781 )     (8.4 )%
Network Services                                   29,975         27.5 %            29,741         25.7 %                234        0.8 %
Number Portability Services                         7,240          6.6 %             6,950          6.0 %                290        4.2 %
Call Processing Services                            7,157          6.6 %             8,389          7.3 %             (1,232 )    (14.7 )%
Enterprise Solutions                                  390          0.4 %               786          0.7 %               (396 )    (50.4 )%

Revenues excluding Off-Network Data Base
Queries                                           107,682         98.9 %           114,567         99.1 %             (6,885 )     (6.0 )%
Off-Network Database Queries                        1,242          1.1 %             1,078          0.9 %                164       15.2 %

Total revenues                                    108,924        100.0 %           115,645        100.0 %             (6,721 )     (5.8 )%

Costs and expenses:
Cost of operations                                 39,958         36.7 %            37,978         32.8 %              1,980        5.2 %
Sales and marketing                                 8,688          8.0 %            10,754          9.3 %             (2,066 )    (19.2 )%
General and administrative                         16,998         15.6 %            18,142         15.7 %             (1,144 )     (6.3 )%
Depreciation and amortization                      13,584         12.5 %            13,633         11.8 %                (49 )     (0.4 )%
Restructuring                                          -           0.0 %                17          0.0 %                (17 )   (100.0 )%

                                                   79,228         72.7 %            80,524         69.6 %             (1,296 )     (1.6 )%

Operating income                                   29,696         27.3 %            35,121         30.4 %             (5,425 )    (15.4 )%

Other income (expense), net:
Interest income                                       192          0.2 %               430          0.4 %               (238 )    (55.2 )%
Interest expense                                   (7,356 )       (6.8 )%           (9,720 )       (8.4 )%             2,364      (24.3 )%
Other, net                                            283          0.3 %                57          0.0 %                226      395.7 %

                                                   (6,881 )       (6.3 )%           (9,233 )       (8.0 )%             2,352      (25.5 )%

Income before provision for income taxes           22,815         20.9 %            25,888         22.4 %             (3,073 )    (11.9 )%
Provision for income taxes                          6,783          6.2 %            10,495          9.1 %             (3,712 )    (35.4 )%

Net income                                 $       16,032         14.7 %    $       15,393         13.3 %    $           639        4.2 %

Comparison of the Three Months Ended March 31, 2009 and 2008

Revenues

Total revenues decreased $6.7 million to $108.9 million for the three months ended March 31, 2009 from $115.6 million for the same period in 2008. The decrease in revenues was primarily due to decreases in Technology Interoperability Services, Call Processing Services and Enterprise Solutions offset in part by increases in Network Services, Number Portability Services and Off-Network Database Queries.

Technology Interoperability Services revenues decreased $5.8 million to $62.9 million for the three months ended March 31, 2009 from $68.7 million for the same period in 2008. The revenue decrease was driven by data clearinghouse services primarily


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resulting from the September 2008 Verizon renewal and MDR services primarily due to the Alltel/Sprint insourcing, but partially offset by increased MDR volumes with other customers.

Network Services revenues increased $0.3 million to $30.0 million for the three months ended March 31, 2009 from $29.7 million for the same period in 2008 primarily due to increases in our SS7 transport services.

Number Portability Services revenues increased $0.2 million to $7.2 million for the three months ended March 31, 2009 from $7.0 million for the same period in 2008. The increase in revenues was primarily due to organic volume growth and our Singapore number portability services.

Call Processing Services revenues decreased $1.2 million to $7.2 million for the three months ended March 31, 2009 from $8.4 million for the same period in 2008. The decrease in revenues was due to continued declines in our legacy fraud-related services and Signaling Solutions due to the September 2008 Verizon renewal and expected network migrations. We expect this decline to continue for our legacy fraud-related services.

Enterprise Solutions Services revenues decreased $0.4 million to $0.4 million for the three months ended March 31, 2009 from $0.8 million for the same period in 2008. The decrease in revenues was primarily due to a lower number of subscribers on our enterprise wireless data management platform. We expect this decline to continue.

Off-Network Database Queries revenues increased $0.1 million to $1.2 million for the three months ended March 31, 2009 from $1.1 million for the same period in 2008. The increase in revenues was primarily driven by increased volumes. We pass these off-network database query fees onto our customers, with little or no margin, based upon the charges we receive from the third-party database providers. We expect a continued decline in these services.

Expenses

Cost of operations increased $2.0 million to $40.0 million for the three months ended March 31, 2009 from $38.0 million for the same period in 2008. The increase was primarily due to increased network and data processing costs to support customer growth. As a percentage of revenue, cost of operations increased from 32.8% for the three months ended March 31, 2008 to 36.7% for the same period in 2009 as a result of the fixed nature of our cost of operations.

Sales and marketing expenses decreased $2.0 million to $8.7 million for the three months ended March 31, 2009 from $10.7 million for the same period in 2008. The decrease was primarily due to lower sales incentives, performance-based compensation and discretionary expenses.

General and administrative expenses decreased $1.1 million to $17.0 million for the three months ended March 31, 2009 from $18.1 million for the same period in 2008. The decrease was primarily due to lower performance-based compensation, professional services and discretionary expenses.

Depreciation and amortization expenses were $13.6 million for both the three months ended March 31, 2009 and 2008.

Other

Interest income decreased $0.2 million to $0.2 million for the three months ended March 31, 2009 from $0.4 million for the same period in 2008. The decrease was due to lower yields earned on outstanding cash balances.

Interest expense decreased $2.3 million to $7.4 million for the three months ended March 31, 2009 from $9.7 million for the same period in 2008. The decrease was primarily due to lower interest rates on our senior credit facility.

Other, net increased $0.2 million to $0.3 million for the three months ended March 31, 2009 from $0.1 million for the same period in 2008. The increase was primarily due to foreign currency transaction gains as a result of our global presence.

Provision for income taxes decreased $3.7 million to $6.8 million for the three months ended March 31, 2009 from $10.5 million for the same period in 2008. During the three months ended March 31, 2009 and 2008, the effective tax rate was 29.7% and 40.5%, respectively. During the three months ended March 31, 2009, the income tax provision was adjusted for a tax benefit of approximately $1.5 million due to an adjustment for an item believed to be non-deductible in prior periods. Excluding the effect of the adjustment, the effective tax rate for the . . .

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